A. GENERAL CONDITIONS OF USE.

The conditions of access and use of the Website are detailed below. www.blascojoyero.com owned by BLASCO JOYERO S.L.

Thank you for your interest in our website. At some point you will be asked for your personal data. The transfer of this information is completely voluntary on your part and all personal data will be treated in accordance with the provisions of the European Data Protection Directive and the LOPD which you can read below.

BLASCO JOYERO S.L. (hereinafter referred to as the Company) company of Spanish nationality, with Tax Identification Code B 73141145 and registered office at in barítono marcos redondo 3, 30005 Murciainforms users of the Internet pages owned by BLASCO JOYERO S.L. of the conditions of access, use and sale of the same:

1. The Company will not use the information relating to your personal data that it receives through this website for any purpose other than to provide you with personalised attention, or to send you information about our products or services and about our possible offers.

In compliance with current legislation on the protection of personal data, The Company informs you of the existence of an automated personal data file, where this information is processed and stored, created for the management of on-line consultations and requests for information related to one or more of the services it offers The Companyas well as for the sending of commercial information from The Company and to inform you of products and services of collaborating entities, business groups or commercial networks that may be of interest to you. The collaborating entities to which your data will be provided can be found at the following address: in barítono marcos redondo 3, 30005 Murciaweb www.blascojoyero.com. You are also informed of the possibility of exercising your rights of access, rectification and cancellation of the personal data requested in this form before the person in charge of the file, by writing to the following address in barítono marcos redondo 3, 30005 Murciaor, by email to: info@blascojoyero.com .

The Company guarantees the custody of the data contained in this file, for which it will adopt measures to prevent its alteration, loss and unauthorised access, always in accordance with the state of technology at all times. The information you have provided us with will be incorporated into your Client File.

2. Access to and use of the Website

The access to and use of the website of The Company shall be subject to these general terms and conditions. The use of all the web pages owned by The Company implies full acceptance by the User of all the General Conditions of Use and Sale in force at the time the user accesses the site. The Company reserves the right to modify these Conditions of Use and Sale at any time.

3. Intellectual and Industrial Property.

All contents of the websites of The Company are subject to Intellectual and/or Industrial Property regulations. The rights to the contents correspond to The Company. The user may only view and obtain a private copy of the contents as long as this copy is exclusively for personal and private use, and its use for commercial purposes is strictly prohibited.

4. Responsibility of users for use and content.

The user may not under any circumstances modify or delete the identification data that exist in the case of the rights of The Company or third parties. The user may only access the contents by means of the means or procedures made available for this purpose on the website of The Company or are commonly used on the Internet for that purpose, provided that they do not involve any infringement of Intellectual/Industrial Property rights or any damage of any kind to the website of The Company and/or its information or services offered.

The user is obliged to use the services and information on the websites of The Company in accordance with the Law, these general conditions, morality, good customs and public order and to make correct and lawful use of the services contained and not to carry out the following activities: a) disseminate content or propaganda of a racist, xenophobic, pornographic, apology of terrorism or contrary to human rights. b) carry out acts contrary to the Intellectual and/or Industrial Property rights of the legitimate owners c) cause damage to the computer systems of The Company(d) transmitting unsolicited or unauthorised advertising or sending unsolicited or unauthorised electronic messages or advertisements, or sending unsolicited or unauthorised electronic messages.

5. Disclaimers and Limitations of Liability.

The Company shall not be responsible for the information, services and/or products offered and/or provided by third parties through The Company's web pages nor for the contents provided by third parties.

The Company shall not be held responsible for any damage or harm to the user's software or hardware arising from access to The Company's web pages or from the use of the information or applications contained therein.

The Company does not warrant the suitability, reliability, availability, timeliness or accuracy of information or services contained on its website, nor shall it be liable for any direct or indirect damages in connection with the use of the contents of its websites.

The Company does not guarantee that the contents of its website are suitable or available outside Spain. In the event that all or part of the contents of The Company's website are considered illegal in countries other than Spain, access to them and their use by users is prohibited, and in the event that this occurs, it will be exclusively under the responsibility of the users, who are obliged to comply with the applicable national laws.

The use that may be made of the information and contents that appear on the website of The Company and/or access to other websites of third parties through connections or "links" that appear on the Company's website will be carried out under the exclusive responsibility of those who carry out this type of act, not being The Company responsible in any case for any damage or harm that may arise from such use or activities.

6. General.

The Company reserves, without prior notice and at any time, the right to temporarily suspend access to its website and to make any modifications it deems appropriate to the website, the services or information offered, the presentation or location thereof and the conditions of access to and use of the website of The Company.

All information received on this website shall be deemed to be given to The Company free of charge, including for the commercial use of The Company within the scope of The Company and The Company's group of companies.

E-mail will not be considered a valid medium for the purpose of submitting complaints. In order to do so, they should contact the Legal Advice Department of The Companywhose registered office is at barítono marcos redondo 3, 30005 Murciawhich will indicate in each case the channels to follow. All matters relating to the website of The Company are governed by Spanish legislation and are subject to the jurisdiction of the Courts and Tribunals of Murcia Capital, waiving any other jurisdiction that may correspond to any party involved.

B. GENERAL CONDITIONS OF SALE.

All sales made through this website and its processing shall be governed by these General Terms and Conditions of Sale, hereinafter referred to as the General Terms and Conditions.

The owner of the site and seller or service provider is BLASCO JOYERO S.L.from now on THE COMPANY.

The General Conditions bind the owner of the website and the buyer (Client), granting them a series of rights and obligations, from the moment the latter places and accepts an order through this website. They are of obligatory compliance and knowledge by both parties, so that their acceptance is essential to be able to formalise an order. Therefore, the Client must read these conditions carefully.

These General Terms and Conditions shall be governed by and comply with the provisions of the current legal regulations and the following points:

1. PARTIES INVOLVED

VENDOR COMPANY

The Company is the owner of the website www.blascojoyero.com

Websites:        https://blascojoyero.com

Owning company: Blasco Joyero S.L.

Trade name: Blasco

Registered office: Barítono Marcos Redondo,3 30005 Murcia (Spain)

Contact details: Barítono Marcos Redondo,3 30005 Murcia (Spain)

E-mail: info@blascojoyero.com

CLIENT

Any user of the website who places an order and accepts it at the time of placing the order, or any entity that provides its data by registering as a Customer in accordance with these General Terms and Conditions, shall be considered a Customer.

The Customer must register as such and provide the following information in order to place the order: name and surname with ID card or company name with VAT number, invoice address or registered office address, usual delivery address, delivery contact person, contact telephone number and contact email address, payment details by credit card or paypal.

2. PURPOSE OF THE CONTRACT

The mission of THE COMPANY is to offer through this website its own products or those of third party brands that the commercial brand Blasco has available for customers.

THE COMPANY is responsible for providing the material, immaterial and human resources necessary for:

* Show the widest possible range of products on the website, trying to ensure that there is as much variety as possible.

* Keep sales prices of products up to date as far as possible.

* Shall endeavour to make technical and descriptive product information available to the customer whenever possible.

* In the event that the customer places an order, manage the location of the products ordered by the customer.

* Once the products are available, manage the processing of the order until it is delivered to the transport agency that will take the products to the customer.

* Handle exchanges/returns, provided that they meet the requirements detailed below in these GENERAL CONDITIONS OF SALE.

3. BIDDING PROCESS

Each product has a product description and its selling price including VAT (Value Added Tax - currently 21%, which may vary depending on the legislation in force at any given time).

The final purchase price of a product or its shipping costs may vary depending on the destination region of the product, or the method of payment, since depending on the geographical area where it is sent, the costs may vary and depending on the method of payment, you may or may not be able to access a series of discounts. In any case, as the customer indicates the delivery address and the method of payment, the page will offer the exact price of the products at all times. Always before confirming an order, the customer will be fully informed of all existing costs and exact prices.

In most cases a product fiche will contain a photograph of the product, as well as its technical characteristics, as far as possible according to the manufacturer's specifications.

The final price of the products is that which appears on the website at the time the order is placed, once a method of payment and place of delivery have been established.

4. PROCESS OF ACCEPTANCE OF THE OFFER

It occurs at the moment in which the Customer gives his express consent to the order placed, and subsequent to the acceptance of the General Terms and Conditions. It takes place when the Customer accepts these and clicks on the "Next" button on the order placement screen. At that moment, the customer will be asked to choose the method of payment in which he/she wishes to pay for the order. Once selected, the CUSTOMER must pay for the order in full.

Upon activation of the order, the customer enters into a contract for the purchase of products with THE COMPANYThe user shall acquire the rights and commitments established in the applicable regulations and those set out in these general terms and conditions of contract.

5. PAYMENT OF ORDERS

The fact that the order is placed does not mean that the product(s) will be reserved; the product(s) will be reserved as soon as the payment by credit card is confirmed by the card issuing bank or by bank transfer by the card receiving bank to THE COMPANY. This procedure can take from 3 to 7 working days if the bank issuing the card or the transfer is Spanish, and up to 15 days if the bank issuing the card or the origin of the transfer is foreign.

In the event that you make the payment and the product is not in stock at that time, THE COMPANY would contact THE CUSTOMER in order to give you the option of an alternative product, to wait for the time indicated to have the product available if it is not available due to temporary stock shortage or other mishap, or to return the amount, within a maximum period of 30 days, in the same way you paid for it.

The COMPANY will make available to the customer different payment methods, which may include:

* Payment by VISA/MASTERCARD/AMERICAN EXPRESS card

* Payment via PayPal

* Payment by bank transfer/bank deposit

THE COMPANY can extend or reduce the number of payment methods at any time.

The customer shall select the payment method chosen from those available at the time of purchase.

- Payment by credit card:

The customer may choose to pay by credit card, at which point he/she will automatically access a secure payment gateway managed by a Spanish financial institution, which will be responsible for carrying out the appropriate procedures with the customer in order to verify the validity of the transaction.

- Payment by Paypal card:

The customer may choose to pay by Paypal card, at which point he will automatically access a secure payment gateway managed by Paypal, which will be responsible for carrying out the appropriate procedures with the customer in order to verify the validity of the transaction.

- Payment by bank transfer:

Payment by these systems means that all the costs of the transfer, whether incurred by the institution sending the transfer or by the institution receiving the transfer, must be borne by the customer. THE COMPANY you must receive the full amount of the price of the product agreed on the website. If a different amount is received THE COMPANY will contact THE CUSTOMER to make a transfer for the remaining amount.

6. PROCESS OF LOCATING THE PARTS

At the time a customer places an orderTHE COMPANY will set in motion a process of locating the parts in the company's own warehouses.

7. DEADLINES AND DELIVERY OF ORDERS

The delivery times of orders depend on the availability of the product(s) of which they are composed.

The delivery times given below are approximate and do not include the time spent on customs formalities, if any.

Spain Peninsula, Balearic Islands, Canary Islands, Ceuta and Melilla and Portugal: 48 - 72 hours.

France, Germany, Austria, Belgium, Netherlands, Italy, Luxembourg, United Kingdom, Denmark, Slovakia, Slovenia, Czech Republic, Finland, Hungary, Sweden, Norway, Poland, Ireland, Romania, Switzerland, Bulgaria, Estonia, Greece, Latvia and Lithuania : 3 - 7 days

Bosnia Herzegovina, Serbia and Croatia: 7 - 10 days.

Once the purchase of the products on the website has been made, the purchase has been confirmed and payment has been received, delivery will be made within a maximum period of 15 days.

Delay in delivery shall not give rise to any compensation and shall only entitle THE CUSTOMER to cancel the order in the circumstances described in point 8 'CANCELLATION OF ORDERS' of these terms and conditions. Any penalty clause for late delivery introduced by THE CUSTOMER in its order shall be null and void. Both parties expressly exclude the assertion of any claims for loss of profit.

The orders will be delivered by the transport company chosen by THE COMPANY at the delivery address indicated by THE CUSTOMER in the order confirmation.

This information will be recorded on the delivery note of the transport company, which will also indicate, if this is the way it works at the time, the number of packages in the shipment, the total weight and the order number.

An INVOICE will be delivered to the CUSTOMER with each order, inside the package, with the CUSTOMER's details and taxes separately.

If, at the time of delivery, it is clearly and visibly apparent, without the need to tamper with the delivery packaging or the product packaging itself, that a product has defects caused by transport damage or, in the same way, an error is apparent in the goods received, the Customer must note this on the delivery note of the transport company and inform the transport company of this on the delivery note. THE COMPANYThe customer must send an e-mail to info@blascojoyero.com within 6 hours of receiving the order in order to be able to request the exchange of the product or products affected and thus the replacement with a new one. The transport costs of this change will be borne by the company.

THE COMPANY delivers to: Spain Peninsula, Portugal, Balearic Islands, Canary Islands, Ceuta and Melilla, Countries of the European Union, and Bosnia Herzegovina, Norway, Serbia and Switzerland as long as the approved and quality transport service (see SEUR or similar) allows to insure 100% of the value of the purchased product. This insurance covers the journey from the COMPANY's offices to the location specified by the customer for delivery. THE COMPANY will always charge the taxes in force in Spain at the time of purchase, being THE CUSTOMER responsible for the payment of taxes, charges and customs formalities and/or reception costs of the country to which THE CUSTOMER indicated the shipment of the product purchased on this website. THE CUSTOMER may request the COMPANY to issue a TAXFREE INVOICE which the CUSTOMER will manage according to the conditions established by the SPANISH GOVERNMENT TAX OFFICE at any given time.

As they are very valuable pieces, THE COMPANY offers its customers the possibility of picking up their orders at its main shop located in Murcia.

C/ Barítono Marcos Redondo, 3 30005 Murcia (Spain) Tel: 968219333

8. CANCELLATION OF ORDERS

The CUSTOMER may cancel an order at any time, but depending on the circumstances, this cancellation may be understood as unilateral by the CUSTOMER (with costs for the CUSTOMER) or by mutual agreement of the parties (without costs for the CUSTOMER).

THE CUSTOMER shall have the right to cancel his order, and THE COMPANY shall give its consent to such cancellation, which shall therefore be understood as a cancellation by mutual agreement and there shall be no obligation or penalty for the CUSTOMER when:

a) The estimated delivery period for the goods has been exceeded without the goods having been delivered to the CUSTOMER and at the time of the request for cancellation of the order its existence in our warehouses has not been confirmed.

(b) When a product is definitively out of stock, at which time THE COMPANY will contact the CUSTOMER to inform him/her.

In these cases, the only way to cancel the order is to send an email to info@blascojoyero.com  requesting the cancellation of the order, stating the reasons. THE COMPANY shall carry out the necessary checks and in the case of the circumstances described a) and/or b) above, THE COMPANY will agree to the cancellation of the order, with no obligation or penalty for the customer. THE COMPANY will refund as quickly as possible the amounts paid for it, this period being a maximum of 30 days.

In the event that THE CUSTOMER should you wish to cancel an order unilaterally, you must send an e-mail to info@blascojoyero.com communicating its cancellation. THE COMPANY will send to the CLIENT the order cancellation code and a detail of the expenses produced by the cancellation that the client must pay. These costs will be deducted from the amount that the customer had initially paid for the cancelled order, so that the COMPANY, once the cancellation code has been sent, will proceed, within a minimum period of 30 days, to refund the amount that the CUSTOMER had paid for the order minus the costs incurred by the same. These expenses will be at least those corresponding to bank and transport costs.

In case of cancellation, THE COMPANY always provides the customer with a cancellation code by e-mail. This code is the only evidence that the cancellation has been accepted by the customer. THE COMPANY. If THE CUSTOMER does not have this code, the cancellation will be deemed not to exist. If you have requested a cancellation, ask for the corresponding code to be provided to you at the time of confirmation, without the code the cancellation will not be considered accepted by THE COMPANY.

9. PRODUCT WARRANTY

For products purchased in Spain, all the provisions of Law 23/2003 of 10 July 2003 on Guarantees in the Sale of Consumer Goods shall apply. Pursuant to this Law, the brand or signature of the product purchased (hereinafter THE BRAND) shall be liable to the Customer for any lack of conformity due to MANUFACTURING DEFECTS existing at the time of delivery of the products, understood as tangible goods intended for private consumption.

THE BRAND is the guarantor and will therefore be liable for the non-conformity of the products it sells. THE COMPANY through this website when such non-conformity existed at the time of delivery and becomes apparent within the following two years, provided that it is communicated within two months of becoming aware of it. In this case, and at the choice of the consumer, once THE BRAND has verified the same, it will proceed free of charge with the repair or replacement of this article, provided that it is possible and proportional to the circumstances. Otherwise, the consumer may choose between a proportional reduction in the price or the termination of the contract. Termination shall not apply where the lack of conformity is minor. In the event that the product is of Blasco's own brand, THE COMPANY will be responsible for it.

If the customer asks for a ring to be engraved, and provided that the format of the ring allows it, this will be done free of charge, with the type of engraving that THE COMPANY's tools allow.

No warranty cases will be accepted when the products have been used improperly or not in accordance with their characteristics by the Customer. These characteristics are as follows:

- 18 carat gold loses its natural lustre when in contact with hard or chemical elements.

- Pearls or stones can be damaged by contact with lacquers, alcohols, perfumes, knocks and even by the skin.

- To preserve your jewellery, we recommend cleaning it with a soft cloth before storing it separately and avoid wearing it when working.

- Rhodium is a chemical element that adheres to silver or gold to give it more shine and whiteness. This element wears off over time and with the use of chemicals, water, and normal friction.

- Certain materials used in the manufacture of our products may cause allergies, which we are not aware of and cannot be held responsible for. As soon as you feel any effects, please remove them and consult a doctor.

- On rare occasions gold/silver jewellery can turn the skin black and this is caused by chemical reactions of the metal in contact with the skin or other environmental agents.

In addition, the guarantee is void in the event of:

- Abnormal or non-compliant use of products.

- Blows, scratches, signs of mistreatment.

- Breakage or detachment of stones, beads or elements applied to the pieces.

- Treatment of the part with abrasive agents.

- Changes, repairs or transformations of the part by agents other than THE BRAND or THE COMPANY.

In order to claim under this guarantee, the Customer must contact THE COMPANY by e-mail to the following address info@blascojoyero.com which shall indicate: name of the invoice holder, order number, invoice number and cause of non-conformity.

WATCH WARRANTY:

Your watch is guaranteed by THE BRAND for a period of twenty-four (24) months from the date of purchase under the terms and conditions of the manufacturer's own warranty which is detailed within the WARRANTY CERTIFICATE found in the box of each watch. The international guarantee covers material and manufacturing defects existing at the time of purchase of the watch. The guarantee will only come into force if the guarantee certificate is dated, correctly and completely filled in and stamped by THE COMPANY as an Official Dealer of the BRAND or any other that might be an Official Dealer of the BRAND.

During the period of validity of the guarantee, and upon presentation of the valid guarantee certificate, THE CUSTOMER shall be entitled to the totally free repair of any defect, but not of the transport and insurance costs generated from the delivery of the product by THE CUSTOMER to the address of THE COMPANY and to the workshop address that THE BRAND has established at that time. In the event that such repair is inadequate to restore the normal conditions of use of the watch, or in the case of non-repairable case models (situations that THE BRAND will communicate to the COMPANY and this in turn to the CUSTOMER), the CUSTOMER may choose between the replacement of the watch with another of the same or similar characteristics or the refund of the price paid. The guarantee of the replacement watch expires twenty-four (24) months after the date of purchase of the replaced watch.

This warranty does not include:

- Battery life;

- Normal wear and tear and ageing (e.g. scratched glass; alteration of colour and/or material on non-metallic straps and chains, such as leather, plastic, fabric, Velcro; peeling of plating);

- Any damage to any part of the watch resulting from abnormal/abusive use, lack of care, negligence, accidents (knocks, dents, crushing, broken glass, etc.), improper use of the watch and failure to observe the instructions for use provided by THE BRAND in the MANUAL included in the watch case;

- Defects caused by contact with corrosive acids or other products;

- The watch has been tampered with by personnel not authorised by THE BRAND (e.g. for battery replacement, servicing and repairs), or has undergone alterations to its original condition beyond the control of THE BRAND.

 Any further claims against the COMPANY in addition to the warranty of defects described herein are excluded, with the exception of any claims which the purchaser may have against the manufacturer under applicable national law.

This warranty of THE TRADEMARK is the only one granted for THE WATCHES.

10. RIGHT OF WITHDRAWAL AND RETURNS

Our policy, in compliance with current regulations, is to grant you the right to return any item purchased from THE COMPANY within 14 calendar days from the date of receipt.

To return, the product must be in perfect condition, with all tags attached, in its original packaging and with any other promotional products included. As when you received it, without having been used or tampered with.

For the management of the returns the customer will send the package with the courier company of his choice and postage at his expense.

If the exchange or return is made in our physical shop it will be free of charge.

For processing, please contact the following email address: info@blascojoyero.com .

It is important that the original packaging is not damaged during the packing process. In the event that the product is returned without the original packaging or with damage, the amount paid to the customer for the return of the product will be reduced by the amount that corresponds to the condition of the returned product.

Once the product has been received in our warehouses and after checking its condition, we will proceed to refund the amount through the payment method used in the purchase, within a maximum period of 14 days after the notice of withdrawal.

If the exchange or return comes from Ceuta, Melilla, Canary Islands or International, both the return costs as well as customs and local taxes, will be the responsibility of the customer.

If the product does not correspond to the order placed by the customer, THE COMPANY will bear all the costs. The original purchase invoice issued by THE COMPANY must be presented for any procedure to be carried out. No goods will be dispatched until the returned item has been received in our warehouse and has been checked to ensure that it is in perfect condition. Once we have contacted the customer, we will proceed to collect the product, free of charge, and the incident will be processed.

10.1. RIGHT OF WITHDRAWAL

Once the product has been received by THE CUSTOMER, he/she has the right to cancel the product within a maximum period of fourteen working days from receipt, in accordance with Article 44 of Law 7/1996, of 15 January, on the Regulation of Retail Trade.

This communication must be made by the CUSTOMER in a reliable manner, by means of an e-mail to info@blascojoyero.comindicating the invoice number and name of the customer. THE COMPANY shall reply to this e-mail to the CUSTOMER accepting the withdrawal, if applicable.

Furthermore, this Right of Withdrawal will be subject, given the very nature of the same, JEWELS OR WATCHES in this case, to its NOT OPENED, unpacked or unwrapped, or the seal with which it is delivered is not broken or detached. For this reason, and to facilitate verification by the CUSTOMER that the product is the one he/she wanted to purchase and that it is in perfect condition, it will be packaged and sealed with an identifying label, hereinafter PRECINTO, which may not be broken, removed, torn and/or opened or manipulated in order to exercise the Right of Withdrawal.

The withdrawal will be carried out by completing the exchange document that the company will send you once you have been informed and sending the sealed product together with its original packaging, case and the aforementioned document to Blasco Joyero SL c/ Baritono Marcos Redondo, 3 Murcia 30005. The management and costs of this shipment/transport shall be borne by THE CUSTOMER.

Once the product has been received by THE COMPANY, having checked its condition, its perfect conditions according to the previous paragraphs, the existence of the Change Document perfectly filled in by THE CUSTOMER, the amount paid for the product will be refunded, but not the transport costs of sending it to the customer or returning it to the company, by THE CUSTOMER in the same form of payment in which it was paid. In the case of a non-Spanish bank account, the transfer costs of the amount paid shall be borne by the CUSTOMER. In any case, this refund will have a maximum period of fifteen days from the moment the product is received by THE COMPANY. The date of the refund will be the date on which THE COMPANY made the transfer or gave the order to the card payment gateway to make the refund.

10.2. PRODUCT CHANGES AFTER OPENING THE PACKAGING

Once the packaging has been opened, but provided that the PREMIUM has not been tampered with, broken, torn or removed from the product, the CUSTOMER may not make use of the RIGHT OF WITHDRAWAL, but may exchange them within a maximum period of 7 days from the date of receipt at their address.

For this purpose, THE CUSTOMER should contact THE COMPANY by e-mail at the following address info@blascojoyero.com indicating the purchase invoice number and name of the customer, and the intention to change, i.e. if the customer prefers a VOUCHER for the total amount, another product of higher price paying the difference, or a product of lower price where the difference is paid by means of VOUCHER, or the total return of the product.

 The Exchange will be carried out by completing the return document that the Company will send when informed of the return, and sending it together with the product with its seal as it was sent together with its original packaging and case to Blasco c/ Barítono Marcos Redondo, 3 Murcia 30005. The management and costs of this shipment/transport will be the responsibility of the CLIENT.

Once the product has been received by the COMPANY, its condition has been checked, the existence of the return document perfectly filled in by the CUSTOMER, it will be checked. If the product is in perfect condition, with the PRINT unbroken, unmanipulated and placed in the same place where the COMPANY placed it, without scratches or knocks, without obvious signs of use or breakage, the company will accept this return, sending a confirmation by email to the CUSTOMER and detailing the existence or not of the new product chosen if it is the case or of its total return.

From this moment on, a NEW PURCHASE PROCESS would be initiated, where the additional difference to be paid for the new product chosen would be indicated, or the VOUCHER for the difference in your favour would be sent to you, in the event of the latter being of a lower amount than the former, if you choose this option, together with the new product selected. Or if you choose a full refund, a full refund for the customer within a maximum period of fifteen days. The transport costs of this new purchase process, of the new product from the COMPANY to the CUSTOMER, would be assumed by the CUSTOMER.

11. OBLIGATIONS OF THE CUSTOMER

Please read these General Terms and Conditions before accepting the order.

Respect the General Terms and Conditions once the order has been accepted.

Pay the prices agreed at the time of placing the order and thereafter.

12. OBLIGATIONS OF THE UNDERTAKING

Deliver the product in good condition to the place of shipment.

Respect the price of the orders agreed at the time of placing them.

13. CUSTOMER RIGHTS

In case of receiving the products, that they are received in the agreed conditions and that they are in perfect condition.

The immediate refund of any amount advanced to the company in the event that the company is unable to deliver the products under the agreed conditions.

Cancel the order, exercise the right of withdrawal and/or the right of exchange, in the cases established in these General Conditions.

14. RIGHTS OF THE UNDERTAKING

Receive payment for orders.

Modify your product offer at any time.

Modify the prices set on your website for your products.

Modify product delivery times depending on product availability.

Cancellation of orders due to non-payment by the Customer.

Cancel the website without notice.

15. NOTIFICATIONS

For the purposes of notices, summons and writings of any kind to which this contract gives rise, the address of the COMPANY shall be understood to be that indicated in these General Conditions.

16. VALIDITY OF THE CLAUSES

If any provision of this contract or any part thereof is found to be invalid or unenforceable, the remaining provisions or parts thereof shall continue to be valid and enforceable.

17. APPLICABLE LAW

These General Conditions are governed by the Spanish legislation in force, and specifically by: Civil Code, Law 26/84 of 19 June 1984 for the Defence of Consumers and Users, Law 7/98 of 13 April 1998 on General Contracting Conditions, Law 7/96 of 15 January 1996 on the Regulation of Retail Trade, Directive 2000/31 EC of the European Parliament and of the Council of 8 June 2000, Law 34/2002 of 11 July 2002 on Information Society Services and Electronic Commerce, Law 23/2003 of 10 July 2003 on Guarantees in the Sale of Consumer Goods and the regulations that develop them.

18. COMPLAINTS

We inform you that complaint forms are available to consumers free of charge (Decree 152/2001 of 13 September 2001). You can pick them up and fill them in at the following addressBarítono Marcos Redondo 3, 30005 Murcia.

20. OWNERSHIP OF GOODS

THE COMPANY and its associated costs reserves the ownership of the reserved goods until full payment has been made. Once payment has been made, the property becomes the property of the CUSTOMER and is therefore the responsibility of the CUSTOMER.